StarBot CRM support.starec.in

Devices0Online 0 Offline 0📱

Messages (Today)0In 0 Out 0💬

Queued0Sent 0 Failed 0🕘

Callbacks0Pending 0 Failed 0🔗

Alerts0Critical 0 Warning 0🛡

Live Operations

Recent Alerts

Devices

Select chat

Chat Details

Select chat

Advanced multi-agent inbox

⛶ Full Screen Dashboard

Open any contact to see messages, notes, quick replies and customer details.

No active chat selected

Private note area

Scheduled replies are sent by queue worker when the selected time arrives.

Send date & time

AI Reply uses the selected chat history and CRM status to draft a safe response. Review before sending.

Manual Send / Queue Message

Send Mode

Device

Phone

Chat ID

Message

Auto uses smart routing. Multiple/All queues one copy per selected device. Logs show source as API, Chat or Manual.

Queue

Customer Support Tickets

Ticket Details

Select a ticket to view details, notes and timeline.

Customer CRM

CRM Setup

Compact list view for departments, teams and labels used by Chats and Advanced Inbox.

Quick / Canned Replies

Callbacks

Dead Letters

Logs

Alerts

Traffic Chart

Stats

Reports & Exports

Tickets CSV Messages CSV Chats CSV Customers CSV Devices CSV Teams CSV Departments CSV Labels CSV

Trading Middleware

Open Trading to load live TradingView and Dhan middleware data.

Workers / Redis / Locks

Application Users / Admin Login Control

Create admins, managers, support agents and viewers. Disabled users are immediately blocked from API and live Socket.IO access.

API Keys

Settings

Environment values are read-only here. Application settings below can be added or edited instantly.